:: grampians accommodation parkgate resort halls gap ::

Unless arranged prior to arrival all on site accommodation requires you to bring all your personal linen and towels. The quoted tariff is based on the number of guests displayed on your receipt. Should you wish to alter the dates or number of guests, you are required to inform reception seven (7) days prior to arrival. Failure to do this may result in your booking being cancelled and deposit forfeited. Only bookings cancelled 14 days or more days before arrival will have deposits refunded (less $10 administration fee).
Minimum booking periods may apply

:: Check in / Check out

•	Check in time is from 3pm so as to ensure facilities are prepared for your arrival. Sites are not permitted to check in after 9.30pm. Reception needs to be notified if you are staying in a unit or cabin and expect to arrive after 9.30pm.
•	Checkout time is 10am. A late checkout may be available if bookings permit, however please check with reception the day before departure. A late departure fee is applicable.

:: Directions

Parkgate is situated approximately 1.2 kilomatres north-east from Halls Gap village centre and 800 metres south from the Halls Gap Hotel on Halls Gap — Stawell Road (Grampians Road).

:: Terms and conditions

Full payment is required on arrival unless by prior arrangement. Cash, Visa, Bankcard or Mastercard credit cards are accepted. Cheques accepted only by prior arrangement. The following information is to ensure that all resort patrons have a safe and enjoyable stay.

:: Reception

Reception times are seasonal. The current office hours are displayed on receptions door. Please ask staff at the time of making the reservation if you have any questions.

:: Kiosk / Café

Offers you daily newspapers, basic grocery lines, coffee, pizza and a small selection of take-away food (depending on availability and seasonal factors). Opening times are the same hours as reception listed above.

:: Site / unit occupancy

Sites may have up to six (6) occupants at any one time unless arranged with management before arrival. Sites may only accommodate one van and annex OR two tents. Additional small two man tent may be erected if required however must be moved every four (4) days. Maximum one car per site. Please ensure all of the above are confined within your site boundary (check site markers on kerbing). Units only to accommodate numbers according to the beds available in the unit.

:: Van parking

For fire safety please ensure that all drawbars face the road. Please ensure cars, campers and caravans are not parked on concrete annex pads or sites other than your own.

:: Extra guests / Day visitors

Any extra guest not initially registered and paid for, wishing to stay overnight must register at reception on arrival and pay the appropriate fee. Facilities at Parkgate Resort are for Resort patrons. Day visitors are welcome, however due to emergency procedure requirements we request that visitors register on arrival and pay the applicable fee to use Resort facilities. At no time are visitors’ cars permitted to remain in the Resort. Visitors parking is available opposite the entrance to the Resort.

:: Child supervision

Parkgate is a wonderful place for children to enjoy themselves, however their safety is important. Utmost care and supervision is required, especially in the following areas:

•	Rock climbing and bush walking can be fun, however if people decide to venture onto the rocky outcrop, alongside the creek or other areas that are not supervised they do so at their own risk.
•	Bicycles, skateboards, rollerblades and scooters are permitted if speed limits are adhered to. Helmets are to be worn at all times, no riding of the above around the boom gates, resort buildings, on tennis courts or after dark. Continual infringements may result in the above being confiscated until checkout.
•	Children are requested not to enter the campers’ kitchen or play near barbecues unless supervised by an adult at all times.
•	Children must be supervised by an adult whilst using amenities.
•	Parental supervision at the playground is advised, with the playground not to be used after dark.

:: Fires / Emergencies

Parkgate Resort is a fire refuge; the lighting of fires is prohibited. In case of fire ring 03 5356 4286. In the event of an emergency, contact Police on 03 5356 4416, Ambulance 11 440, Hospital 03 5358 2255, Stawell Medical centre 03 5358 1410.

:: Noise

For the enjoyment of all patrons it is important that noise be kept to a minimum at all times especially after 10pm. Noise should not be audible by any adjoining site/unit after 11pm. If people are wishing to gather after these hours please contact reception during reception hours for direction to a suitable place.

:: Golf balls

The hitting of golf balls is prohibited anywhere on the Parkgate Resort premises.

:: Pool / Tennis

Pool hours are between 8.30am and 9pm. Plastic drink containers are available from reception if required as NO GLASS is permitted within the pool enclosure. Tennis courts are available to patrons free of charge. Racquets and balls are available for hire from kiosk. $10 deposit, $2 hire per set.

:: Internet kiosk

Available for park patrons. $2 per 20minutes.

:: Laundries / Clothes lines

Laundries are not locked. Change, irons and pegs available from the kiosk. Clothes lines can be found at the rear of both amenities and unit courtyards. Please do not erect temporary lines, they can be dangerous and unsightly.

:: Rubbish

Please wrap all rubbish and place into allocated receptacle. Rubbish is usually cleared Monday and Thursday or on a needs basis.

:: Television reception

Channels 2, 7, 9, 10 and SBS are available. Due to geographic surroundings and varying atmospheric conditions patrons may experience some picture deterioration. If you are encountering major problems please contact reception, as we may be able to assist.

:: Car washing

Please confirm with reception before washing as possible water restrictions may be in force.

:: Bicycle storage

Please do not allow bicycles or scooters to be taken into any buildings or accommodation. Reception can advise of secure bicycle storage on request.

:: Behaviour

Management reserves the right to evict at any time persons intoxicated, using foul or abusive language or generally imposing bad behaviour on other guests.

:: Loss and damage

Guests are responsible for their accommodation during their stay. Please report any damage immediately to management. Patrons or guests must compensate for all materials and labour necessary to repair damage caused during their occupancy.